Refund policy

Returns & Refunds

Last updated: August 31, 2026

At Potent Garden, we stand behind the quality of our products. If your first purchase of an eligible product does not meet your expectations, you may request a refund under our 30-day satisfaction guarantee.

30-Day Satisfaction Guarantee

The guarantee applies once to the first purchase of each eligible Potent Garden product and covers one unit of that product. It is limited to one refund per product, per customer or household.

Contact us within 30 days of delivery. Because dietary supplements are consumable products, no physical return is required.

This guarantee is separate from our policy for products that arrive damaged, defective, leaking, missing, or different from what was ordered.

Where You Purchased Your Order

The satisfaction guarantee applies only to purchases made directly through our website at www.potentgarden.com.

Website orders are fulfilled and shipped by Amazon and may arrive in Amazon-branded packaging with Amazon tracking. However, questions and refund requests for these orders must be directed to Potent Garden—not Amazon.

Purchases made directly through Amazon.com or another seller are governed by that seller’s policies and must be handled through the original place of purchase.

How to Request a Refund

Email customerservice@potentgarden.com with “Refund Request” in the subject line and include:

Your name and order number
The product name
Photos of the front and bottom of the bottle
The reason for your request

We may also request any other photos or reasonable verification when applicable.

Approved refunds are issued to the original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider.

Damaged, Defective, Missing, or Incorrect Products

For PotentGarden.com orders, contact customerservice@potentgarden.com within seven days of delivery. Include your order number and, photographs of the product including front and bottom, packaging, shipping label, or visible damage.

After reviewing the information, we may provide a replacement or refund for the affected product at no additional cost.

Items Not Covered by the Guarantee

The satisfaction guarantee does not cover:

Requests made more than 30 days after delivery
Repeat purchases of the same product
More than one unit of a product
Wholesale, bulk-resale, distributor, or commercial purchases
Free products, promotional gifts, or samples
Purchases from other websites, retailers, or unauthorized sellers
Orders that cannot be reasonably verified
Fraudulent, abusive, or duplicate claims

These exclusions do not prevent us from reviewing a verified product that arrived damaged, defective, missing, or incorrect.

Subscriptions and Cancellations

Skipping, pausing, rescheduling, or canceling a subscription affects only future orders. It does not automatically cancel or refund an order that has already been paid, processed, or shipped.

The satisfaction guarantee applies only to the first purchase of each eligible product, including products purchased through a subscription.

To request cancellation of a PotentGarden.com order, contact us as soon as possible. We cannot guarantee cancellation once an order has entered processing or been sent to our fulfillment provider.

Potent Garden reserves the right to deny requests involving fraud, false information, repeated claims, or misuse of this policy. Nothing in this policy limits any rights available under applicable law.

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Excellent!

⭐⭐⭐⭐⭐ "Finally—Real Sleep Without the Grogginess!"

I’ve tried so many sleep supplements over the years, but Potent Garden’s Natural Sleep Aid is the first one that truly helps me fall asleep fast and wake up refreshed. What I love most is that it feels completely natural—no morning fog, no weird dreams, and no dependency.

Within the first few nights, I noticed a calm relaxation before bed, and I started sleeping through the night instead of waking up at 2 or 3 a.m. like I used to. The blend of ingredients feels balanced—melatonin, herbs, and calming nutrients that actually work together instead of overpowering your system.

The capsules are easy to take, gentle on my stomach, and I love that they’re made in the USA in an NSF-certified facility. Potent Garden really lives up to its name—you can tell they put thought and integrity into their formulas.

If you’re tired of restless nights and want a natural solution that actually works, this is the one to try. My sleep has never been more consistent, and I finally wake up feeling like myself again.

Helped me feel better...

I’ve been dealing with some gut issues and just feeling off, so I decided to try Potent Garden’s Candida Complex. I was surprised that I actually noticed a difference pretty quickly — less bloating and just more “normal” overall. It’s easy to take and didn’t mess with my stomach at all. I’ll definitely keep using it!

Decent choice probiotic

Easy to digest, doesn’t taste gross, seems to work well. Worth a subscription

It does improve your gut health.

I have serious fungus nail problem. So horrible that I need to wear gloves during the summer time. Doctor prescribed me two sessions of anti fungus medication (half year). It does not help and need to stop to avoid damaging my liver. On You tube some medias say fungus is due to imbalance of gut bacteria. So I try this to improve my gut health. In two months my nails condition are 80 percent better. I no longer need to wear glove anymore. Great products.

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