Cancellation policy

Purchase Option Cancellation Policy

Last updated: September 2, 2026

Some Potent Garden products may be available as subscriptions. This policy explains how subscription orders work and how you can change or cancel them.

Subscription Orders

When you begin a subscription, you select the product and delivery frequency. Before each scheduled delivery, Potent Garden will send you an invoice. You must pay that invoice before the corresponding order can be processed and shipped.

Your payment method will not be automatically charged for future subscription orders. Each scheduled invoice requires separate payment.

A subscription continues according to the schedule you selected until you cancel it. There is no long-term commitment.

Managing or Canceling Your Subscription

You may cancel, pause, skip, reschedule, or otherwise change your subscription at any time.

Your subscription and order-confirmation emails contain a link through which you can manage your subscription. If you need assistance, contact us at customerservice@potentgarden.com.

Please make changes before the next invoice or order is generated. Canceling or modifying a subscription affects only future scheduled orders. It does not automatically cancel or refund an invoice or order that has already been paid, processed, or shipped.

An unpaid invoice will not be processed or shipped. However, ignoring or declining to pay an invoice does not necessarily cancel the underlying subscription. To stop future invoices, you must cancel the subscription through the subscription-management link or contact Potent Garden.

Returns and Refunds

Subscription purchases are subject to our Returns & Refunds Policy. Canceling a subscription does not automatically create a refund for a previously paid or fulfilled order.

Nothing in this policy limits any rights available to you under applicable law.